Connecting to the terminal server (External)
To connect to ARAG's terminal server remotely, a connection to the VPN is required.
Once connected to the VPN You need to open remote desktop please see image below for reference.
Load up Remote Desktop and type in the hostname given to you for the terminal server. e.g.
Once you hit connect after you have inputted the hostname you will have this screen pop up.
On the Windows Security window that appears, please select More Choices and click on Use a different account
Username will be a combination of the domain and your Windows username e.g. ARAGUK\FirstName.LastName
Password will be your Windows password. Please also select Remember me and click OK. (Both Username and Password you will find in your one time link.)
After you successfully pass the Windows Security step, your computer will ask you if you would like to accept the server's certificate and connect. Please check the box Don't ask me again for connections to this computer and press Yes
Please read and accept the Conditions of Use by pressing on the OK button
Once you have accepted this you will be logged into the terminal server.